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Last Updated: 18 May 2018

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1. Scope

This privacy policy covers your usage of this website, contacting Northants Hypnotherapy by telephone and usage of data after attending Northants Hypnotherapy for treatment.

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The data controller responsible for this website is Northants Hypnotherapy. If you have any amendments or questions in relation to our use of details, please write to us at 5-6 Enterprise Close, Telford Way, Kettering, Northants, NN16 8NS.

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2. Data Collected By Third Parties

This website is hosted by Wix.com. Your data may be stored by Wix.com's data storage, databases and general applications.

Wix.com's privacy policy can be viewed at https://www.wix.com/about/privacy

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Data is also collected and stored by Answer.co.uk when calling Northants Hypnotherapy for the purposes of returning your call.

Answer.co.uk's privacy policy can be viewed at https://www.answer.co.uk/faqs.aspx

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If you choose to contact Northants Hypnotherapy through the Facebook Page, please be aware that Facebook also collects your data. Facebook's Privacy Policy can be viewed at https://facebook.com/policy.php 

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3. Access To and Sharing Of Data

In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our legal obligation under the law of England & Wales.

If we wish to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.

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4. Data We Collect and How We Use It

When submitting a form on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited only to the members of staff who require that data to perform their duties.

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Clients proceeding with therapy, may have basic data such as name and email address shared with Trusted Practitioner who is an external testimonial collecting company for the purposes of collecting client feedback to help inform future clients.

Trusted Practitioner's privacy policy can be viewed at https://www.trustedpractitioner.com/privacy-policy

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Northants Hypnotherapy uses cookies to identify our users and enhance their online experience. If you do not want us to use this data, please write to us at 5-6 Enterprise Close, Telford Way, Kettering, Northants NN16 8NS.

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5. Changes To This Privacy Policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated policy.

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6. Right To Access

You have the right to access the personal data that is held by Northants Hypnotherapy about you. Please send your Access Request to 5-6 Enterprise Close, Telford Way, Kettering, Northants NN16 8NS.

Your request will be acknowledged and responded to within 28 days.

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7. Right To Be Forgotten

Your data will be held for a period of 8 Years from the last date of contact to comply with Northants Hypnotherapy's governing bodies and legal requirements.

You have the right to ask to have your personal data erased if you move to another therapist and all other 3rd party data will also be erased upon request. Please send your request to 5-6 Enterprise Close, Telford Way, Kettering, Northants NN16 8NS. Your request will be acknowledged and dealt with within 28 days.

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